c222 Terms & Conditions

1. Introduction

c222 operates as an online betting and casino platform providing sports betting, live casino, slot games, and fishing game entertainment services to players in Bangladesh. These Terms and Conditions ("Terms") apply to all users of the c222 website accessible at c222.im and any associated mobile-optimised versions of the site.

c222 is committed to providing a safe, fair, and transparent gaming environment for all players. These Terms are designed to set clear expectations for both the Platform and its players, ensuring that the c222 experience remains enjoyable, secure, and responsibly managed.

These Terms should be read in conjunction with the c222 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between the player and the Platform. References to "c222", "the Platform", "we", "us", or "our" throughout this document refer to the operating entity behind the c222 service. References to "you", "your", or "the Player" refer to any individual accessing or using the c222 platform.

2. Eligibility & Registration

2.1 Age Requirement

Access to and use of c222 is strictly limited to individuals who are 21 years of age or older. By registering an account, you represent and warrant that you are at least 21 years of age. c222 takes its obligations regarding underage gambling seriously and will take all reasonable steps to prevent access by minors, including mandatory identity verification during the Know Your Customer (KYC) process.

2.2 Geographic Eligibility

c222 primarily serves players based in Bangladesh. It is your sole responsibility to ensure that accessing and using online betting and gaming services is lawful in your jurisdiction before registering an account or placing a wager. c222 does not accept responsibility for any legal consequences arising from a player's use of the platform in a jurisdiction where such activity is prohibited.

2.3 Account Registration

To use c222's betting and gaming services, you must register a player account. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, and a valid contact method. Providing false or misleading information during registration is a breach of these Terms and may result in immediate account termination.

2.4 One Account Per Player

Each individual may hold only one registered account on c222. The creation of multiple accounts by a single individual — whether under the same or different personal details — is strictly prohibited. c222 reserves the right to merge, suspend, or permanently close any duplicate accounts identified, and to void any bets or winnings associated with such accounts.

2.5 Identity Verification (KYC)

c222 may require players to complete identity verification at any point, including at registration, prior to processing a withdrawal, or following any transaction flagged for security review. Acceptable identity documents for Bangladesh players include a valid National Identity Card (NID), passport, or birth certificate. Failure to provide requested verification documents within a reasonable timeframe may result in account suspension and withholding of pending withdrawals until verification is complete.

3. Account Security

3.1 Player Responsibility

You are solely responsible for maintaining the confidentiality of your c222 account login credentials, including your username and password. You must not share your login details with any other person. c222 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure.

3.2 Suspicious Activity

If you suspect that your c222 account has been accessed without your authorisation, or that your login credentials have been compromised, you must contact c222's support team immediately via live chat or by emailing [email protected]. c222 will take reasonable steps to investigate and secure the affected account upon receiving such notification.

3.3 Accurate Account Information

You are responsible for keeping your account information up to date. If your personal details change — including your residential address, contact number, or payment method details — you must update your c222 account accordingly. c222 may reject withdrawal requests where the account details do not match the verified identity information on file.

4. Deposits & Withdrawals

4.1 Supported Payment Methods

c222 currently supports the following deposit and withdrawal methods for Bangladesh players: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (৳). c222 does not charge players for standard deposit transactions; however, your payment provider may apply their own fees which are outside of c222's control.

4.2 Minimum and Maximum Transactions

The minimum deposit at c222 is ৳200. The minimum withdrawal amount is ৳500. Maximum deposit and withdrawal limits may vary depending on your payment method and account verification status. Players who have completed full KYC verification are eligible for higher transaction limits. Current limits for each payment method are displayed within the c222 account cashier section.

4.3 Deposit Processing

Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to the c222 account balance within 60 seconds of transaction confirmation. Bank transfer deposits may take longer depending on the processing times of the relevant financial institution. c222 is not responsible for delays caused by payment processors or third-party banking institutions.

4.4 Withdrawal Processing

Withdrawal requests submitted to c222 are processed within the timeframes specified for each payment method as displayed in the cashier section. c222 reserves the right to conduct enhanced security checks on withdrawal requests before processing, particularly for first-time withdrawals or large transaction amounts. Players must ensure that their account has completed KYC verification before a withdrawal request can be approved.

4.5 Withdrawal to Original Payment Method

For fraud prevention purposes, c222 may require that withdrawals be processed back to the same payment method used for the original deposit. This policy applies particularly to card-based deposits via Visa and Mastercard. In cases where the original payment method is unavailable, c222's support team will advise on the appropriate alternative process.

5. Bonuses & Promotions

5.1 General Bonus Terms

From time to time, c222 offers bonuses, free bets, free spins, cashback promotions, and other promotional incentives to both new and existing players. All bonuses are subject to specific terms and conditions, including wagering requirements, time limits, minimum odds restrictions, and game eligibility criteria. These specific terms are communicated at the time the promotion is offered and should be read carefully before accepting any bonus.

5.2 Wagering Requirements

Bonus funds credited to a player's c222 account must be wagered a specified number of times — the "wagering requirement" — before the bonus funds or any winnings derived from them become eligible for withdrawal. For example, a bonus with a 20x wagering requirement means the bonus amount must be staked in qualifying bets totalling 20 times the bonus value before withdrawal is permitted. The specific wagering requirement for each promotion is stated in the relevant promotional terms.

5.3 Bonus Abuse

c222 operates a zero-tolerance policy towards bonus abuse. This includes, but is not limited to: creating multiple accounts to claim a welcome bonus more than once, using two or more accounts to hedge bets in order to reduce risk while fulfilling wagering requirements, placing bets at low-risk mathematical advantages specifically to clear bonus requirements, and any other conduct that c222 determines to be abusive of its promotional offering. c222 reserves the right to cancel bonuses, void associated winnings, and restrict or close accounts found to be abusing promotions.

5.4 Bonus Expiry

Unless otherwise stated in the specific promotion terms, bonus funds and free bet credits that remain unused or have not met their wagering requirements within 30 calendar days of being credited will expire and be removed from the player's account. Expired bonuses cannot be reinstated.

6. Betting Rules

6.1 Bet Placement

All bets placed on c222 are final once confirmed. Players are responsible for ensuring that the details of each bet — including the selection, stake amount, and market — are correct before confirming. c222 will not accept requests to cancel or amend bets after they have been confirmed, except where a manifest error by the Platform is demonstrable.

6.2 Minimum and Maximum Stakes

Minimum and maximum stake amounts apply to all markets on c222. These limits vary by sport, event, and market type. Current stake limits for all available markets are displayed at the time of bet placement within the c222 sportsbook interface.

6.3 Void Bets

c222 reserves the right to void bets in the following circumstances: where the event to which the bet relates is cancelled or abandoned and not rescheduled within a reasonable timeframe; where a manifest pricing error is identified; where the bet was placed after the event outcome was already determined (late bet); or where there is evidence that the integrity of the event has been compromised. In the event of a void bet, the original stake will be returned to the player's c222 account balance.

6.4 Cricket Betting Rules

Cricket markets on c222 — including Bangladesh Premier League (BPL), Indian Premier League (IPL), T20 World Cup, and Bangladesh Tigers internationals — are governed by specific cricket betting rules. For match betting markets, a minimum of one ball must be bowled for bets to stand. For tournament winner markets, bets stand regardless of whether the player or team subsequently withdraws, unless otherwise specified. Full cricket-specific rules are available within the c222 sportsbook help section.

6.5 In-Play Betting

c222 offers in-play (live) betting on selected cricket, football, and other sporting events. In-play odds are updated in real time and c222 reserves the right to suspend in-play markets at any time at its discretion, including for integrity reasons or due to technical issues. Bets accepted during a market suspension are void. c222 accepts no responsibility for any inability to place an in-play bet due to connectivity issues on the player's side.

7. Casino & Game Rules

7.1 Game Providers

Casino and gaming content on c222 is provided by third-party game suppliers including, but not limited to, Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game operates according to the rules and return-to-player (RTP) parameters set by the respective game provider. c222 does not modify the outcome of any game and all results are determined by the certified random number generator (RNG) systems of the relevant supplier.

7.2 Game Malfunctions

In the event of a game malfunction, disconnection, or technical error during a casino session, the round in progress at the time of the malfunction will be voided and any stake placed on that round will be returned to the player's account balance. c222 accepts no liability for losses arising from game malfunctions beyond the return of the affected stake. Malfunction voids all pays and plays as a general principle applicable to all c222 casino games.

7.3 Fishing Games

Fishing game titles available on c222, including those within the Fishing Kui Li catalogue, operate as arcade-style skill-influenced games with fixed in-game reward structures. Results are determined by the game engine of the relevant provider. Stakes are deducted at the point of game action. c222 does not guarantee specific return rates on individual fishing game sessions.

8. Prohibited Conduct

The following conduct is strictly prohibited on c222 and will result in immediate account suspension, permanent closure, and forfeiture of any balance held in the affected account:

• Registering more than one account for the purpose of claiming multiple bonuses or circumventing account restrictions.
• Using automated betting software, bots, scripts, or any artificial intelligence tools to place bets or interact with the c222 platform.
• Engaging in match-fixing, spot-fixing, or any conduct that undermines the integrity of a sporting event on which bets are offered.
• Colluding with other players to gain an unfair advantage in any casino game, including live dealer games.
• Using the c222 platform for any money laundering activity or any transaction that constitutes or facilitates criminal conduct.
• Exploiting software bugs, glitches, or technical errors in c222's platform or any integrated game to gain an unintended advantage.
• Attempting to reverse, charge back, or dispute legitimate transactions made through c222.
• Engaging in abusive, threatening, or discriminatory communication directed at c222's support staff or other platform users.
• Allowing a third party to access or operate your c222 account on your behalf.
• Using a VPN or other IP-masking technology to circumvent geographic restrictions or security measures implemented by c222.

9. Responsible Gaming

c222 is firmly committed to promoting responsible gambling and to minimising the risk of gambling-related harm among its player base in Bangladesh. The following responsible gaming tools are available to all registered c222 account holders:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their account settings. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period.
• Session Time Reminders: Players may configure session duration reminders that notify them when they have been logged in and active for a specified period of time.
• Cool-Off Periods: Players may request a temporary suspension of their account for a period of their choosing, during which they will be unable to log in, deposit, or place bets.
• Self-Exclusion: Players who feel they need a more significant break from gambling may request self-exclusion for periods ranging from one month to indefinitely. During self-exclusion, all marketing communications from c222 will also be suspended.

To activate any of the above tools, players may access the Responsible Gaming section within their account settings or contact c222 support via live chat at any time. The 21+ age restriction is a non-negotiable requirement at c222, and the Platform employs KYC verification to ensure compliance.

For further guidance on responsible gaming, please visit the dedicated Responsible Gaming page on this site.

10. Intellectual Property

All content on the c222 platform — including but not limited to the website design, logos, graphics, text, software, game interfaces, and all other materials — is the intellectual property of c222 or its licensed third-party content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the c222 platform for personal, non-commercial entertainment purposes only. Any reproduction, distribution, modification, public display, or commercial exploitation of c222's content without prior written consent is strictly prohibited.

11. Privacy & Data

c222 collects and processes personal data from registered players in accordance with its Privacy Policy. By registering an account, you consent to the collection, processing, and storage of your personal information as described in the c222 Privacy Policy, which is available at /privacy-policy. c222 implements 128-bit SSL encryption across all data transmissions to protect player information from unauthorised access. Player financial data is never stored in plain text and is handled in compliance with applicable data security standards.

12. Limitation of Liability

To the maximum extent permitted by applicable law, c222 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the c222 platform. This includes, without limitation, any loss of winnings, loss of data, loss of goodwill, service interruption, computer damage, or system failure.

c222 makes no representations or warranties regarding the uninterrupted availability of the platform. Scheduled and emergency maintenance may temporarily affect access to all or part of the c222 service. c222 will endeavour to provide advance notice of scheduled maintenance where possible.

c222's total liability to any player in connection with any claim arising from use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the relevant claim.

13. Amendments to These Terms

c222 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, c222 will notify registered players via the email address or contact method associated with their account, and will update the "Last Updated" date at the top of this document. Continued use of the c222 platform following notification of updated Terms constitutes acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using c222 and may request account closure via the support team.

14. Governing Law

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. c222 operates as an online entertainment platform and makes no representations regarding the legality of online gambling in any specific jurisdiction beyond those it explicitly supports. Players are solely responsible for ensuring their compliance with local laws and regulations.

Any disputes arising between a player and c222 that cannot be resolved through the Platform's internal complaints process should first be escalated to c222's support team at [email protected], clearly setting out the nature of the dispute and the resolution sought. c222 commits to responding to all formal complaints within 5 business days.

15. Contact Information

If you have any questions about these Terms and Conditions, or if you need assistance with your c222 account, please contact our support team through any of the following channels:

• Live Chat: Available 24/7 directly on the c222 website.
• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).

c222 aims to respond to all email inquiries within 24 hours. For urgent account or payment issues, live chat is the fastest available contact method.